Privacy Policy
Last updated: January 2026
This Privacy Policy describes how Nestify ("we," "us," or "our") collects, uses, and shares information about you when you use our hosting services, website, and platform.
Information We Collect
Information You Provide
We collect information you provide directly to us when using our hosting platform:
- Account Information: Name, email address, password, and profile preferences.
- Payment Information: We use third-party payment processors (like Polar) to collect and process your payment information. We do not store your full credit card details.
- Deployment Data: Source code (when connected via GitHub/GitLab), environment variables, and configuration files required to host your applications.
- Support Communications: Information you provide when contacting us for technical support.
Information We Collect Automatically
As a hosting provider, we automatically collect technical data related to your services:
- Deployment Logs: Build logs, deployment status, and runtime logs for your hosted applications.
- Usage Metrics: Bandwidth usage, CPU/memory consumption, and request volume for your deployments.
- Web Analytics: IP address, browser type, device information, and how you interact with our dashboard.
- Edge Logs: Information about visitors to your hosted sites (IP addresses, request headers) for security and analytics purposes.
How We Use Your Information
We use the information we collect to:
- Operate and maintain our hosting infrastructure.
- Build and deploy your applications.
- Monitor performance and security of your hosted services.
- Process transactions and manage your subscription.
- Provide technical support and troubleshooting.
- Send you service-related notifications (e.g., deployment failures, billing issues).
- Detect and prevent abuse, fraud, or security threats.
Information Sharing
We do not sell your personal information. We share information only in the following cases:
- Service Providers: With vendors who provide infrastructure, email delivery, and payment processing for our services.
- GitHub/Git Integration: When you connect your version control accounts, we share necessary tokens to sync your code.
- Legal Compliance: When required by law or to protect our rights and the safety of our users.
Data Retention
We retain your account and deployment data for as long as your account is active. Logs and metrics are typically retained for a limited period (e.g., 30-90 days) unless longer retention is required for legal or security reasons.
Your Rights
You have the right to access, correct, or delete your personal data. You can manage most of this directly through the Nestify dashboard or by contacting our support team.
Security
We implement industry-standard security measures to protect your code, environment variables, and personal data. Environment variables are encrypted at rest.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@dawloom.com